About Us

Aha Freight LLC is a rapidly expanding logistics company based in Dubai, offering comprehensive solutions including Air, Sea, and Road freight services, project logistics, warehousing and distribution, customs brokerage, and cargo insurance. We are dedicated to delivering efficient and reliable logistics services to our diverse clientele.

Role Description

We are looking for a proactive Telesales Representative to join our dynamic team in Dubai. This full-time, on-site position involves making outbound sales calls to potential customers, identifying sales opportunities, providing exceptional customer service and support, conducting product and sales training sessions, and consistently closing sales deals.

Key Responsibilities:

• Sales Execution: Proactively make outbound calls to potential clients to introduce our logistics services.
• Customer Engagement: Deliver excellent customer service and support, ensuring client satisfaction.
• Opportunity Identification: Identify and capitalize on sales opportunities to boost company growth.
• Training Provision: Conduct effective product and sales training sessions for clients and new staff.
• Sales Closure: Efficiently close sales deals, meeting or exceeding daily targets.
  
  

Qualifications

• Communication: Exceptional communication skills, with the ability to clearly convey information and engage customers.
• Customer Service: Strong commitment to providing high-quality customer service and support.
• Sales Proficiency: Proven experience in sales, with a track record of meeting or exceeding targets.
• Training Skills: Adept at conducting informative and effective training sessions.
• Industry Knowledge: Familiarity with the logistics and freight industry is preferred.
• Educational Background: A degree in Business, Sales, or a related field is advantageous.
  
  

Why Join Us?

At Aha Freight LLC, you will be part of a thriving team that values dedication and innovation. We offer a vibrant work environment where your skills will be harnessed to the fullest. Join us to propel your career forward while contributing to our continued success in the logistics sector.

About Us

Aha Freight LLC is a rapidly expanding logistics company based in Dubai. We specialize in air, sea, and road freight services, project logistics, warehousing and distribution, customs brokerage, and cargo insurance. Our mission is to deliver efficient and reliable transportation and logistics solutions to our clients.

Role Description

We are seeking a dynamic Business Development Specialist to join our team in Dubai. This full-time, on-site role involves generating leads, conducting market research, analyzing data, and delivering exceptional customer service. You will collaborate closely with our sales team to expand our customer base and drive business growth.

Key Responsibilities:

• Lead Generation: Develop and implement strategies to identify and secure new business opportunities.
• Market Research: Analyze market trends and conduct comprehensive research to identify potential clients.
• Data Analysis: Utilize data to inform decisions and strategies aimed at business growth.
• Customer Relations: Maintain and enhance relationships with existing clients while cultivating new connections to expand our reach.
  
  

Qualifications

• Analytical Skills: Proficient in analyzing market trends and identifying business opportunities.
• Communication: Exceptional interpersonal and communication skills, both written and verbal.
• Customer Service: Commitment to providing top-tier customer service and fostering long-term client relationships.
• Organizational Skills: Strong organizational and time management abilities.
• Industry Knowledge: Prior experience in the logistics sector is preferred but not required.
• Educational Background: Bachelor’s degree in Business Administration, Marketing, or a related field.
  
  

Why Join Us?

At Aha Freight LLC, you’ll be part of a forward-thinking company that values innovation and teamwork. We offer a dynamic work environment where you can truly make an impact. Join us to advance your career and help us continue to excel in the logistics world.

Opportunity

We are seeking two exceptional candidates for the position of Air Freight Specialist.
The office location is in Dubai.

We offer

We value diversity in all its manifestations, including but not limited to gender, age, nationality, color, sexual orientation, physical ability, and religious beliefs. We are proud of our diversity and recognize it as a true source of strength for constructing high-performing teams.

Key Responsibilities

1.Leadership
•Drive operational excellence: understand operations dynamics and organize the team accord-ingly
•Support internal stakeholders with product expertise and solutions design
•Drive KPI’s: manage internal (part of the MWB’s) and/or external KPI’s on a daily basis
•Manage the OPS team:
– Plans, directs and coordinates activities of personnel engaged in providing durable services
– Assign tasks and interpret company policies and procedures
– Ensure optimal cross functional working conditions
– Responsible for the team performance
– Deliver a team working approach within the departments by leading, coaching, directing and motivating the team incorporate to Maersk Group Core Values
•Achieving company and department KPI’s
•Be the owner of all OPS processes, captured in IOP’s/manuals
•Holding petty cash for office usage and ensure balance sheet updated correctly for weekly closing and submission to Finance team

2.Operations Service delivery, Data Quality & Process improvement
•Manage daily operational activities, ensure timely cargo submission/retrieval and accuracy of AWB, DO and other shipping documents issuance
•Responsible for the end-to-end operation execution on time and on plan to support our cus-tomers success in a lean and cost-efficient manner
•Troubleshoot and resolve operational issues/escalations and ensure timely response towards internal/external stakeholders
•Ensure correct handling of shipments and avoid any irregularities at all cost
•Response to daily operations emails or queries / calls / with zero or minimal escalations
•Manage daily urgent payment request related to operational cost and close follow up with Fi-nance team to ensure timely payment to vendors
•Engage and maintain good rapport with Airlines, Terminal Handling Authorities and Other Airfreight Related Vendors Like GHA, Transporters, DG specialist, Manpower agency etc.

We are looking for

•Minimum 2 years of experience (TL) would be an advantage.
•Fresh graduates are considerable too.
•Relevant background in 3PL and Logistics industry is a PLUS.
•People management skill would be an advantage. Prior experience managing team or team members.
•Independent, able to make decision on the spot if required
•Fluent in both Bahasa Malay and English.

Opportunity

We are seeking two exceptional candidates for the position of Operation Specialist.
The office location is in Dubai.

We offer

We value diversity in all its manifestations, including but not limited to gender, age, nationality, color, sexual orientation, physical ability, and religious beliefs. We are proud of our diversity and recognize it as a true source of strength for constructing high-performing teams.

Key Responsibilities

• Establish and maintain maximum and minimum consumables inventory levels
• Coordinate with in-house sales team to promote accurate and timely processing of orders for customers
• Provide assistance for maintaining logistics planning tasks
• Scan orders into computer and track shipments across multiple channels
• Approve time sheets associated with deliveries and pick-ups
• Administer and maintain inventory control program systems
• Support with maintenance of logistics policies, procedures, support plans and similar data.
• Manage and monitor the performance of entire fleet, routing and scheduling planning

We are looking for

• Bachelor’s degree in Logistics or Business (preferred)
• Proficiency in Microsoft Office programs
• 5+ years previous experience in logistics management or coordination
• Working knowledge of PC computer systems and cargo management software preferred
• Great interpersonal skills
• Excellent communication and time management skills
• Well-developed motivational and leadership skills
• Ability to lift and carry 50 lbs. minimum
• Excellent verbal and written communication skills

Opportunity

We are seeking two exceptional candidates for the position of Ocean Freight Specialist.
The office location is in Dubai.

We offer

We value diversity in all its manifestations, including but not limited to gender, age, nationality, color, sexual orientation, physical ability, and religious beliefs. We are proud of our diversity and recognize it as a true source of strength for constructing high-performing teams.

Key Responsibilities

• Managing the customer. interacting with customers and attending to their logistical requirements for ocean freight cargo forwarding services. including but not restricted to document updates, planning of logistics, visibility, and reporting.
• Regularly updates the customer on the status of their shipment while maintaining contact with abroad partners in order to achieve delivery deadlines. You should also follow up with the airline to keep track of departure and arrival information and updates.
• Collaborate with different departments and establish monitoring processes, where applicable, to ensure timely deliveries and quality compliance.
• Assistance with effective billing procedures. oversees the timely and proper completion of service-related billing in accordance with corporate policy.
• Completes all necessary party arrangements for all air export shipments for our clients; secures prompt airline reservations on their behalf.
• Having good time management, decision-making, and problem-solving abilities
• To manage/recover from service variations, collaborate with the destination Station.

We are looking for

• Bachelor’s degree in Logistics or Business (preferred)
• Proficiency in Microsoft Office programs
• 5+ years previous experience in logistics management or coordination
• Working knowledge of PC computer systems and cargo management software preferred
• Great interpersonal skills
• Excellent communication and time management skills
• Well-developed motivational and leadership skills
• Ability to lift and carry 50 lbs. minimum
• Excellent verbal and written communication skills

Opportunity

We are seeking two exceptional candidates for the position of Customs brokerage Specialist.
The office location is in Dubai.

We are looking for a person who is customer-focused and wants to join us on this journey while managing daily operational chores and client inquiries. Customs clearance for cross-border shipments transported by truck, rail, air, and ocean is managed by a customs brokerage specialist. A customs brokerage specialist will speak with freight forwarders, vendors, and sellers to prepare shipments and documents. They will also keep track of the status of shipments’ clearances and escalate problems as needed. Additionally, the Brokerage Specialist enters data for entry filing, classifications, and inspection-related delivery-form preparation, tracking, and compliance needs. We cordially extend an invitation to you to join the group that will define how Amazon transforms global logistics one shipment at a time.

We offer

We value diversity in all its manifestations, including but not limited to gender, age, nationality, color, sexual orientation, physical ability, and religious beliefs. We are proud of our diversity and recognize it as a true source of strength for constructing high-performing teams.

Key Responsibilities

• Verify completeness of information upon onboarding Customers
• Prepare import documentation to ensure timely release and delivery of orders
• Verify accuracy of commercial documentation and charges
• Submit documentation to regulatory agencies
• Meet daily/weekly KPI targets for entry submission and accuracy
• Collaborate with other service providers to solve shipment issues
• Collaborate with origin and destination logistics teams
• 2nd Tier support for Customer Service queries

We are looking for

• Bachelor’s Degree in Logistics, Transportation, Business or Supply Chain.
• Experience including International Logistics, Cross-Border Transportation and Supply Chain, or US Customs rules and regulations
• 1+ year as a Licensed Customs Broker or has Customs experience with a willingness to taking the Customs Brokerage or Certificate (CCS) license exam
• Ability to read and understand the regulatory language and troubleshoot basic Customs entry issues (ABI, ACE related, AMS)
• Understanding of what resources to use and when to use them (CROSS, HTS, internal databases)